Refund and Returns Policy for VenturaGift.com
You can cancel your order within 14 days without giving any reason. The cancellation period ends 14 days after you or someone you authorize (other than the courier) receives the last item in your order.
How to Cancel
To cancel your order, email us at [email protected] with a clear statement of your decision. You can use our cancellation form, but it’s not required.
Refunds After Cancellation
We will refund your payment, including standard delivery charges, within 14 days of receiving your cancellation notice. Refunds will be made to your original payment method. We may delay the refund until we receive the returned items or proof of return, whichever comes first.
Returning the Items
- Return the goods within 14 days of your cancellation notice.
- You will need to cover the return shipping cost.
- Any loss in the product’s value due to unnecessary handling may be deducted from the refund.
Exceptions
You cannot cancel orders for customized or personalized items.
Important Guidelines
- Ensure the product is not damaged or contaminated.
- Return the product in its original packaging with all accessories.
- Do not send items without proper postage.
These guidelines do not affect your right to cancel as per the law.